Terms & Conditions

Section 1: Introduction.

We are residency.com.bd The official website of ”Zabir’s Creation” online medical platform.


Section 2: Definitions.

2.1. “Agreement” is a reference to these Terms and Conditions, the Privacy Policy, any order form and payment instructions provided to you.


2.2. Privacy Policy.

Privacy Policy” means the  policy displayed on our Website which details how we collect and store your personal data.
2.3. You
You mean “you”, “your” and “yours” are references to the person accessing this Website and ordering any products or Services from the Website or (from any other channel In applicable cases) provided by Zabir’s Creation.
2.4. We
We mean “we”, “us”, “our” and “residency.com.bd” are references to this website.
2.5. Products
Products is a reference to any products we sale from our Website from time to time, it’s can be intellectual property.
2.6. Service
“Service”, “Services” is a reference to any service which we may supply and which you may request via our Website.
2.7. Website
Website is a reference to our Website residency.com.bd.


 

Section 3: Ordering


3.1. Any contract for the supply from this Website is between you and the Zabir’s Creation for the supply of products or Services from this Website.
You agree to take particular care when providing us with your details and warrant that these details are accurate and complete at the time of ordering.
You also warrant that the credit or debit card details that you provide are for your own credit or debit card and that you have sufficient funds to make the payment.
3.2. intellectual property, products and Services purchased from this Website are intended for your use only and you warrant that any products purchased by you are not for resale and that you are acting as principal only and not as agent for another party when receiving the Services. Your ID or service may be deactivated if you violate any terms and conditions such as sharing.  your ID with anyone, use multiple devices etc.

3.3. Please note that some of our intellectual property may be suitable for certain age ranges only. You should check that the product you are ordering is suitable you (intended recipient )

3.4. When ordering from this Website you may be required to provide an e-mail address and password. You must ensure that you keep the combination of these details secure and do not provide this information to a third party.

3.5. We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part, we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Website.
3.6. When you place your order online, we will send you an email notification to confirm that we have received it. This confirmation will be produced automatically so that you have confirmation of your order details. You must inform us immediately if any details are incorrect. The fact that you receive an automatic confirmation does not necessarily mean that either we will be able to fill your order.
3.7. The confirmation message will specify delivery details including the approximate price and delivery time slot specified by the system or chosen by you and confirm the approximate price Services ordered.
3.8. If the Services are not available or if there is no delivery capacity, or any other info required, we will also let you know by email.
3.9. Service you purchased from the website is for limited duration/session only. After this duration, your purchased service will be unavailable. You are responsible for selecting duration/session of the service you need.

 
 

Section 4: Prices and Payment.

 4.1. Any contract for the supply of delivery from this Website is between you and the corresponding service point; for the supply of products or Services from this Website any contact is between you and Zabir’s creation.
You agree to take particular care when providing us with your details and warrant that these details are accurate and complete at the time of ordering. You also warrant that the credit or debit card details that you provide are for your own credit or debit card and that you have sufficient funds to make the payment.
4.2. All prices listed on the Website are approximated at the time of publication; however, we reserve the right to alter these in the future. Prices are inclusive of the relevant sales tax. We also reserve the right to alter the products or Services available for sale on the Website and to stop listing products or Services.
4.3. All prices listed on the Website for products and Services by residency.com.bd reflects the price at the time of listing. We give great care to keep them up to date. In case the price listed is not current, we will contact you to inform you about the price changes and you can choose to opt-out of the order.
4.4. The total price for intellectual property, products or Services ordered, including delivery charges and other charges, will be displayed on the Website when you place your order. Full payment must be made for all products dispatched and Services provided.
Payment has to be made, by online payment, e.g. credit or debit card, Bkash, Nagad, Rocket etc mobile banking.

4.5. If you choose online payment, you must pay for your order before it is delivered. To ensure that shopping online is secure, your debit/credit card details will be encrypted to prevent the possibility of someone being able to read them as they are sent over the internet. Your credit card company may also conduct security checks to confirm it is you placing the order.


 

Section 5: Delivery.

5.1. Delivery periods are instant and automatic but may vary up to 7 days.
5.2. If you fail to accept delivery at the time of payment, contact with us through email.


 

Section 6: Cancellation/Return/Refund.

Details are described in Refunds & Shifting section.

 
 

Section 7: Linked Sites.

There may be a number of links on our Website to third party Websites which we believe may be of interest to you. We do not represent the quality of the products or Services provided by such third parties nor do we have any control over the content or availability of such sites. We cannot accept any responsibility for the content of third party Websites or the Services or products that they may provide to you.
 


Section 8: Complaints.

We take complaints very seriously and aim to respond to your complaints within 7 working days. All complaints should be addressed to our email Rufsun96@gmail.com.

 
 

Section 9: Limitation of Liability.

9.1. Great care has been taken to ensure that the information available on this Website is correct and error-free. We apologize for any errors or omissions that may have occurred. We cannot warrant that use of the Website will be error-free or fit for purpose, timely, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the Website and we do not make any warranty whatsoever, whether express or implied, relating to fitness for purpose, or accuracy.
9.2. We do not accept any liability for any delays, failures, errors or omissions or loss of transmitted information, viruses, or other contamination or destructive properties transmitted to you or your computer system via our Website.
9.3. We have taken all reasonable steps to prevent Internet fraud and ensure any data collected from you is stored as securely and safely as possible. However, we cannot be held liable in the extremely unlikely event of a breach in our secure computer servers or those of third parties.
9.4. In the event, we have a reasonable belief that there exists an abuse of vouchers and/or discount codes or in suspected instances of fraud, we may cause the shopper (or customer) to be blocked immediately and reserves the right to refuse future service. Additionally, should there exist an abuse of vouchers or discount codes, we residency.com.bd reserves the right to seek compensation from any and all violators.
9.5. Offers are subject to our discretion and may be withdrawn at any time and without notice.


 

Section 10: General

10.1. All prices are in Bangladeshi Taka.
10.2. We may subcontract any part or parts of the Services or service related goods that we provide to you from time to time and we may assign any part or parts of our rights under these Terms and Conditions without your consent or any requirement to notify you.
10.3. We may alter or vary the Terms and Conditions at any time without notice to you.
10.4. Payment must be made either at the time of ordering the products or Services from us by bank card or Mobile banking. Failure to pay on time will result in the cancellation of your order.
10.5. Do not use or launch any automated system or program in connection with our website or its online ordering functionality;
10.6. Do not collect or harvest any personally identifiable information from the website, use communication systems provided by the website for any commercial solicitation purposes, solicit for any reason whatsoever any users of the website with respect to their submissions to the website, or publish or distribute any vouchers or codes in connection with the website, or scrape or hack the website.
10.7. The Terms and Conditions together with the Privacy Policy, any order form, and payment instructions constitute the entire agreement between you and us.

10.9. These Terms and Conditions and our Agreement shall be governed by and construed in accordance with the laws of Bangladesh.
10.11. These Terms and Conditions and a contract (and all non-contractual obligations arising out of or connected to them) shall be governed and construed in accordance with Bangladesh Laws.
Both we and you hereby submit to the non-exclusive jurisdiction of the Bangladesh Courts. All dealings, correspondence, and contacts between us shall be made or conducted in the Bangla/ English language.